Mail Boxes Etc. - Centro MBE 0067

I misplaced my suitcase in Palma airport and by the time it made its way to Lost and Found I was flying for my next stop, London England.I contacted MBE at the suggestion of the lost and found and they managed to arrange to send my bag all the way to British Columbia Canada, (where I live).I can only give them the highest marks for their service level.I received my bag in perfect condition and I was thrilled to be reunited with my electric toothbrush along with all my other possessions.

He sido atendido siempre con cortesía y eficacia en Mbe Mail Boxes. El empaquetamiento y embalaje de todos los envíos que he realizado al extranjero se ha hecho con mucho cuidado y esmero, acorde a la naturaleza del envío. Los envíos han sido tramitados puntualmente y han llegado en la fecha indicada. El precio es muy competitivo. Estoy plenamente satisfecho, lo recomiendo.

Eduardo and Jorge were my main contacts during communications but the whole team are fantastic at mailboxes. My phone was stolen on holiday and if that wasn’t stressful enough, thankfully the police found it with a number of phones but I had to organise transport to get it home. I have never had this happen before and I thought it would be quite simple - I was very wrong. A lot of emails and calls to the police with not much response but Eduardo supported me through the whole thing and contacted the police on my behalf at times to help with the language barrier. Mailboxes would give me constant updates, mail me if any issues and overall gave a 5 star service. I also had trouble at customs, which Jorge guided me through, he dealt with the team in Barcelona and ensured even through transit in the UK that my phone was safe and I had received. If you need something that is of high value delivered please trust these guys they are truly amazing and have the best customer service. Thank you so much!

I left my suitcase at Palma airport, and after lost luggage had confirmed that they had the case, they suggested I contacted Mailboxes to have the case shipped back the UK. The service that I received from Eduardo was first class. They collected the case from the airport and shipped it to me just over a week later. The case was securely wrapped and all contents were intact within the case upon receiving it. Would recommend

Absolutely perfect service! I left my bag with expensive camera, passport, recharger, dental kit and books in Palma airport. It was recovered by the Lost & Found (who were also rapid, empathic and efficient) who advised me this company.And they were great! They ticked all the boxes: polite, professional, great value for money, fast and communicative.It sounds like a fake review but this is sincere. My absentmindedness lost me some of my most precious things, it felt like the world was crumbling and Francisco and David, calmly fixed it.Gracias amigos!Daniel

Amazing customer service and reliable! I unfortunately left an item at the Palma airport, which thankfully ended up in the Lost & Found. MBE was very easy to work with from back home in Canada for retrieval and shipping of the item safely back to me. I am so happy -- thanks a million!

Mandé un paquete a Berlín, que tenía que llegar en 24 horas. Me informaron de que, si no perdía ninguna conexión, llegaría en ese plazo. Llegó antes de las 24 horas y perfecto.Incluso más económico que Correos, con los que sí he tenido malas experiencias.Buenos profesionales y amables.

Evitad esta compañía.Me mudé de Mallorca a Madrid y envié mi ordenador de sobremesa con ellos. Lo llevé empaquetado por mi cuenta y me dijeron que si no lo empaquetaban ellos no se harían cargo de los posibles daños que sufriese el ordenador durante el transporte.Finalmente accedí a que ellos embalasen el ordenador por un coste aproximado de 50€ creo recordar (una caja de cartón normal y un poco de papel de burbuja).Al llegar a Madrid el ordenador llevaba un componente suelto en el interior que había ido rozando todo el trayecto y había dañado la placa base (el ordenador no se iniciaba). Contacté con ellos y a regañadientes me dijeron que les enviase fotografías por email y que enviarían un perito a evaluar los daños. Nunca respondieron el email ni me volvieron a coger el teléfono. Finalmente tube que hacerme cargo de los costes (180€ de reparación + 50€ de empaquetado inútiles).100% desaconsejable esta compañía de transporte.

Paquete no llega en 14 dias. No ayudan nada.

Excellent service! My husband left his mobile phone in a rental car. MBE team helped to recover it . The team is very efficient and we got our phone in perfect condition at Germany. Highly recommended!