Budget Alquiler de coches

Never rent a car here! This company ruined a day of our holiday. I had chosen a car and insurance that covered the whole range of damages in advance. I did this on Budget's website, not on partner websites. When I was waiting for my turn, I could hear the manager of the company pushing" additional insurances on customers. It was not professional and people agreed to it because they did not want to waste their time. When it was my turn

Złodzieje. Oddałem samochód o 1 w nocy (mam nagranie to potwierdzające), naliczyli mi do 16, czyli 15h więcej. Pobrali za to 200zł z karty. Brak jakiejkolwiek możliwości kontaktu, nie odpisują na maile.

Le desaconsejo encarecidamente a esta empresa de cartón, son unos delincuentes una vez que llegan te van a charlar con la tarjeta bancaria.finalmente no me dio vehículo para mis vacaciones.los 2 jóvenes internos los 2 cómicos eres incompetente por tu culpa me hiciste perder dinero si solo te tuviera frente a mí te hubiera azotado amigo mío, el chef de cartón me habló diciendo que tendré mi reembolso en 3 días, no te importaba un comino, solo espero que la rueda gire por ti, para que te escapes, ni siquiera se merece una estrella

Rápidos, todo muy sencillo, así da gusto

La peor agencia que existe con diferencia no alquileis aqui un vehículo.

Absolutely terrible service! Picked up the car from Girona with no problems but when we tried to return the car at lleida it was closed. No information on what to do or where to leave the car. None of the customer service numbers we had to call worked. The only person who helped us was a nice lady in the bar next door who said this happens all the time! We eventually found a safe place to leave the car but had no way of telling budget where we left it. Luckily we had extra time as we very nearly missed our train stressing about where to leave the car. To top it off later that evening we received an annoyed phone call from budget wanting to know where the car was. The guy was in a rush apparently and needed to know where we had left the car! Unbelievable! Budget do not provide a place to leave your car and then get annoyed with you when they cant find it! Ridiculous! I would advise anyone to avoid budget / Avis .

We got a really good car for the price (Peugeot 2008, only 7000 km on it). Pick-up and return went smoothly. The office was closed when we returned the car but there were instructions to drop the key into a box in that case and there were some personnel working on cars outside who actually then took the key from us and explained what happens next. On pickup we got a report of the known damages on that car but we didn't even notice that there was anything.

Ik kan nu slechts mijn review plaatsen omdat ik niet de mogelijkhad om eerder te reageren. Op 27/10 2023 had ik een auto geboekt via Ryanair bij Budget rent a car airport Gerona met bevestigingsnummer 777611334. Mijn aankomst op de luchthaven te Gerona was voorzien om 22.30, ik had enkel handbagage bij dus ik was snel aan het kantoor van Budget net buiten de luchthaven gevestigd. Echter toen ik daar aankwam bleek elke deur daar gesloten en in het kantoor ernaast van Six rental cars vertelden ze mij dat er niemand meer was van Budget. Dan ben ik terug gewandeld naar de luchthaven en heb ik nog een huurwagen kunnen boeken bij GOLDCAR (wel aan de volle prijs, niet gereserveerd). Dus met deze slechte ervaring kan ik absoluut geen reklame maken voor BUDGET Rent a Car .

The staff were very efficient and spoke good English, they were very quick in getting our car to us, the car was in mint condition and of high quality. Overall it was a very pleasant experience and would definitely use Budget again. Five stars *****

De vergüenza el trato por parte de la empresa, no dan soluciones y son capaces de dejarte tirado antes de dar alternativas a los clientes. No recomendado para nada!!